PHC Rx — Diagnose. Prescribe. Treat.

Arborist prescription software

Write the prescription from the diagnosis. The client says yes from a link.

A prescription in PHC Rx is the treatment plan for one tree: the target, the product and rate per inch, the delivery method, the date, the price. It goes to the client as a link. They accept or decline on their phone. Accepted work lands on the calendar and gets a record when it is done.

Sent prescription for emerald ash borer on an 18 inch green ash: client City of Round Rock Parks, trunk injection, product line TREE-äge G4 at 5 mL per inch DBH, 90 mL, with Mark Accepted and Mark Complete buttons

5

states: draft, sent, accepted or declined, scheduled, completed

0

accounts the client needs to accept

1

tap to put an accepted treatment on the calendar

2

directions the Jobber sync runs: quotes out, jobs back

The gap

The estimate is not the treatment

Most tree care software writes an estimate: a line item, a price, a signature. A PHC job needs more than that on paper before anyone mixes anything: which pest, which product, what rate for this trunk, which month, what the label allows. When that lives in a text box on a quote, it does not survive to the day of the job, and it does not survive to the record afterward.

The dose gets rewritten three times

Once on the quote, once in the tech's notes, once on the spray log. They do not match, and the one that matters legally is the last one.

Approval happens by phone

The client says yes on a call. Nobody wrote down which version they said yes to, and the scheduled date lives in someone's head.

The decline reason is lost

A no with a reason is a lead for next season. A no on a voicemail is nothing.

Write

From the diagnosis, or from scratch.

A prescription created from a diagnosis result comes in with the species, DBH, target, and the species-matched treatment already filled. Started fresh, it takes a title, client, optional tree, address, treatment type, delivery method, product category, and target pest. Products come from the label library, with the calculator dose on the line.

New prescription form with title hemlock woolly adelgid imidacloprid soil injection, client Cedar Park Montessori, a property address, and selectors for treatment type, delivery method, and product category

Price and schedule

Date, cost, description, and notes the client never sees.

A scheduled date and time, a total cost from your service pricing, a description the client reads, and internal notes that stay internal. Save as a draft to finish later, or save and send. Every send is logged with the address and time.

  • Total cost pulled from per-inch service pricing or entered by hand
  • Internal notes marked as not shared with the client
  • Draft, then send when the schedule is confirmed
Lower half of the new prescription form: products search, scheduled date, total cost, description, internal notes, and Save Draft and Save and Send to Client buttons

Send

It arrives as a link.

The client gets an email with your default message and a link. The page shows the tree, the treatment, the product and rate, the date, and the price, under your company branding. No login. If they forward it to a spouse or a board member, that person can read it too.

How the report side is branded
Sent prescription record: scheduled date, total cost 360 dollars, description, internal notes, and send history to a city parks email on Sep 8

Accept or decline

Two buttons on their phone.

Accept approves the plan and the proposed date and notifies you; the status flips to accepted on your side the moment they tap. Decline asks for an optional note and notifies you with it. A declined prescription keeps its reason on the record, which is where next spring's follow-up call starts. If the client tells you by phone instead, Mark Accepted does the same thing from your side.

Client-facing accept page: Accept Treatment Prescription, a note that accepting approves the plan and proposed schedule, an Accept Prescription button, and a decline link

Schedule and complete

Accepted work goes on the calendar. Completed work gets a record.

An accepted prescription with a date becomes a calendar event with the client, address, and product on it. Follow-up visits for monitoring and retreatment can be generated from the treatment date. Mark Complete records the product actually used, the rate, the volume, and the conditions, and the tree is marked treated. The tracking side reads that record.

Calendar week view with an event popover for the completed emerald ash borer prescription showing date, address, product line, and a View Details button

Jobber

Quotes out, jobs back, visits kept in sync.

On the Jobber integration, a prescription can create the Jobber quote and, once accepted, the job and its visits. Rescheduling on either side updates the other. Follow-up visits sync as child visits. The prescription keeps the Jobber quote and job references so the office and the field are looking at the same work. More on the integration.

Jobber sync

Connected
Clients and propertiesImported both ways
Quote approved in JobberPrescription updated
Job closed in JobberTreatment marked complete
Visit scheduled in PHC RxPushed to Jobber
Failed syncLogged and retried

Twelve Jobber event types are handled, and each one can be forwarded to your own webhook endpoint.

Straight from the app

One prescription, start to finish.

Prescriptions list for a live oak with one accepted oak wilt propiconazole macro-infusion prescription

Per tree, per client

Client decline page with an optional note field and a Decline Prescription button

A no with a reason

Mark treatment complete dialog with product, rate applied, total volume, and notes

The record at completion

Completed prescription with a treatment marked as complete banner

Done, and on the record

What is on a prescription

Fields on every PHC Rx prescription

Client, tree, property address

Notes
Tree is optional for a property-level job

Treatment type and delivery method

Notes
Trunk injection, soil injection, drench, basal bark, foliar

Target pest or disease and product category

Notes
Drives the label check and the rate tier

Products with rate and volume

Notes
From the library, dose from the calculator

Scheduled date, time, assigned technician

Notes
Becomes the calendar event

Total cost

Notes
From service pricing or entered

Description and internal notes

Notes
Client sees the description only

Status and history

Notes
Sent to, sent at, accepted at, declined at with reason, completed

Prescriptions versus estimates

An estimate is a price for work. A prescription is the work: what is wrong with the tree, what goes into it, how much, when, and why the label allows it. PHC Rx writes the prescription; if you also need invoicing, crew routing, and payroll, Arborgold or Jobber handles that side and the prescription becomes the quote there. Most PHC operations run one of each. What they should not run is a PHC program on estimates alone, because the estimate has no record of the dose.

FAQ

Questions arborists ask

Does the client need to install anything?

No. The prescription opens from a link in the email. Accept and decline are buttons on that page.

What happens when they accept?

The status changes to accepted, you are notified, and the scheduled date becomes a calendar event. Follow-up visits can be generated from the treatment date.

Can I write a prescription without a diagnosis?

Yes. Start from New Rx and fill it in. Prescriptions started from a diagnosis result come pre-filled with the species, DBH, target, and matched treatment.

Does it check the label?

Yes. The target, host, delivery method, timing, and reapplication interval are checked against the label data for the product before the prescription goes out. How the check works.

Can I order the product from the prescription?

Yes. The prescription lists the products for the job and links to the shop, with Net 30 terms available for established accounts.

Does it sync with Jobber?

Prescriptions can create Jobber quotes and jobs, and visits stay in sync both directions. Jobber integration.

What does it cost?

Prescriptions are part of every PHC Rx plan, from $99 a month. Plans and trial.